Grant Shaw
Account Manager - Outsourced Telesales @ScottishPower
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WORK HISTORY
Account Manager - Outsourced Telesales @ScottishPower
Blantyre, GB
As the principle point of contact between ScottishPower and nominated outsourced call centres, my role ensures sales, quality and compliance targets are met. In addition, the role involved identifying and recruiting new outsourced call centres as required to meet overall channel sales targets and act as the principal point of contact for all marketing sales activity in relation to nominated outsourced call centres.
EDUCATION
New College Lanarkshire
HND, Sound Production
Stow college
NC, Music Technology
New College Lanarkshire
NC level 6, Social Sciences
Bellshill Academy
8 Standard Grades, n/a
University of Stirling
BA BSc, Psychology
ABOUT GRANT SHAW
Having worked in sales and operations for most of my working life, I started a men’s…
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