Grant Gitzen

Experience

1. Merchandise Operations Manager

   Eddie Bauer

   Nov 2019 — Present

   I lead pricing operations and strategy for both retail and direct channels, ensuring accurate, consistent and actionable pricing execution across all store and e-commerce systems. I specialize in managing enterprise pricing tools and processes that support promotions, markdowns and product lifecycle pricing.Key Focus Areas- Oversee pricing systems administration, including RPM, RMS, OMS and MAO, ensuring data integrity and smooth operational flow- Drive pricing strategies across multiple channels, including promotional pricing and product lifecycle management- Partner closely with Merchandising, Planning, E-Commerce and Store Operations teams to align pricing execution with corporate strategies- Lead system updates and pricing file maintenance, ensuring accurate and timely price changes and promotional offers- Develop and deliver training for pricing specialist and team members, fostering operational excellence and consistency- Resolve complex pricing issues through cross-functional collaboration and systems troubleshooting- Serve as a key liaison between the pricing team, IT and cross functional partners for system enhancements, testing and upgrades.

Skills

• New Store Development
• Merchandising
• Microsoft Excel
• Powerpoint
• Store Remodeling
• Visual Communication
• Communication
• Store Operations
• Customer Service
• Merchandise Planning
• Sales
• Outlook
• Apparel
• Store Management
• Visual Merchandising
• Business Analysis
• Retail
• Teamwork
• Loss Prevention
• Microsoft Word
• New Store Openings
• Team Building
• Cashiering
• Planograms