Grant Bidmead
Customer Vulnerability - Oversight Manager @HSBC
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WORK HISTORY
Customer Vulnerability - Oversight Manager @HSBC
Bristol, GB
The role aligns with the overall HSBC UK mission of “Opening up a World of Opportunity” by making banking work for all of customers. We place customers at the heart of everything we do in an engaging, efficient and sustainable way alongside First Line Risk and Control. I am responsible for driving and managing the effective governance and management of non-financial risks in the First Line of Defence.
EDUCATION
Chartered Insurance Institute
Certificate in Investment operations (R01 & FA5), Finance, General
Chartered Insurance Institute
CF8 - Long Term Care Insurance, Finance, General
Chartered Insurance Institute
Certificate in Equity Release (R01, R07 & ER1), Finance, General
LIBF
Certificate in Mortgage Advice and Practise, Finance, General
The Football Association
FA Level 1, Coaching
Chartered Insurance Institute
IF7 - Healthcare Insurance Products, Finance, General
Chartered Insurance Institute
Certificate in Financial Services (R01 & LP2), Finance, General
Chartered Insurance Institute
Certificate in Insurance (GR1, IF7, IF1 & R05), Insurance
Chartered Insurance Institute
GR1 - Group Risk, Finance, General
Chartered Insurance Institute
Certificate in Regulated Financial Services Operations (R01, FA1 & FA5), Finance, General
Chartered Insurance Institute
Certificate in Advanced Mortgage Advice (R07, CF6 & R01), Finance, General
ABOUT GRANT BIDMEAD
I’m a results-driven finance professional with 10+ years’ experience across retail banking, Insurance and Investment products. I build propositions that balance commercial growth with excellent customer outcomes and strong regulatory / risk governance.I’m passionate about building products that work for every customer, including the most vulnerable and doing so in ways that are commercially successful and regulatorily robust. Seeking Product Manager opportunities in retail banking or insurance where I can lead proposition strategy, launch market-fit products and embed customer-first controls.
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