Grant Appleton
Training & Development
- Role
- Content Development Manager at Epicor
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Grant Appleton
Strategic, results-focused Learning & Development professional with experience leading teams and executing high-impact training and talent management initiatives that deliver measurable results in SaaS, corporate, call center, CPG, manufacturing, food service, and retail environments. I excel in conducting thorough needs analyses and employ creative problem-solving and design thinking to develop engaging solutions aligned with business goals. I am passionate about adapting established learning and management methodologies to empower individuals with knowledge and skills.
Experience
Content Development Manager
Oct 2024 — Present · Austin, TX, US
Leading a team of instructional designers and technical writers to create training and documentation for SaaS products.
Skills
- Os X
- Customer Service
- Addie
- Management
- Project Management
- Needs Analysis
- Mac
- Customer Satisfaction
- Retail
- Organizational Development
- Instructional Design
- Team Leadership
- Adult Learning Theory
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