Nigel Lobo

About Nigel Lobo

As COO of Grand Pacific Resorts, I thrive on enriching the lives of our Timeshare Owners, Guests and most importantly our Associates. Responsible for the strategic growth of our management company while nurturing our distinctive culture and enhancing excellence in resort operations. We deliver memorable vacations and seek out timeshare resorts in California and Hawaii that can benefit from our Grand Pacific “secret sauce\".True to our Core Purpose. we enrich lives and create experiences worth sharing. Timeshare owners appreciate our heartfelt service culture and passion. Our HOA Boards choose to stay with us because of our commitment to a shared vision of engaged owners, physical maintenance, construction expertise, and the financial strength we build within the resorts we have the privilege of managing with our authentic service culture.What is the Grand Pacific Resorts difference?> Tailored services to preserve the distinctive, boutique experience at each resort we manage.> Exceptional results delivered using best practices based on our decades of experience in the timeshare industry while preserving each resort’s uniqueness.> Create successful collaborative partnerships, establish consistent standards, and use a hands-on approach to deliver results.When I’m asked what inspires me, it’s having the opportunity to develop and work with talented and caring associates to help people enjoy time away with their loved ones, begin new traditions, seek out adventures, and create memories that they’ll cherish for a lifetime.SpecialtyTimeshare and Resort Management Owner Engagement & Inventory Redeployment StrategyRental Results Construction & Reserve Expertise & Preventive Maintenance

Experience

1. Chief Operating Officer

   Grand Pacific Resorts

   Jun 2012 — Present

   Grand Pacific Resorts 5900 Pasteur Court, Suite 200 I Carlsbad I California I 92008 W: 76••••••00 F: 76••••••82 E: n••••@gpresorts.com

Education

• Rochester Institute of Technology

  MS, Hospitality

Skills

• Contract Negotiation
• Menu Development
• Budgets
• Micros
• Online Marketing
• Hotel Management
• Restaurant Management
• Luxury
• Online Advertising
• Opening Hotels
• Hospitality Management
• Food & Beverage
• Leadership
• Revenue Forecasting
• Customer Service
• Tourism
• Front Office
• Management
• Team Building
• Leisure
• Catering
• Guest Service Management
• Forecasting
• Onq
• Hotel Booking
• Pre-Opening
• Lodging
• Revenue Analysis
• Rooms Division
• Sales Management
• Social Media Marketing
• Property Management Systems
• Budgeting
• Hospitality
• Hotels
• Sales
• Marketing
• Yield Management
• Marketing Strategy
• Online Travel