Gráinne McNulty

Customer Experience Advisor @Student Loans Company

I contribute to shaping the branding and marketing strategy of SLC by providing insights into the customer journey. Through analysis and collaboration, I help identify and address customer needs and expectations at each stage, leading to improved customer support, more targeted communication, and the development of strategic marketing initiatives. This role continues to enhance my skills in stakeholder engagement, process improvement, and data-driven decision-making.