Golam Rahman
Salesforce Administrator @Micronetbd Inc
Signup · Get unlimited contacts
WORK HISTORY
Salesforce Administrator @Micronetbd Inc
US
Results-driven Salesforce Administrator & IT Systems Manager specializing in designing and optimizing Salesforce solutions while managing comprehensive IT infrastructure to enhance business operations and drive measurable success. • Coordinated user access management for 100+ stakeholders across multiple project teams, ensuring seamless system availability and zero downtime• Facilitated requirements gathering and delivered 50+ customized reporting solutions, improving project visibility and enabling 30% faster decision-making across leadership teams• Led implementation of 20+ system optimization projects, eliminating process bottlenecks and increasing cross-functional team efficiency by 25%• Orchestrated workflow improvement initiatives across departments, reducing project request turnaround time by 40% and enhancing project data integrity by 20%• Oversee enterprise-wide network architecture, server administration, and system management, ensuring 99.9% availability• Manage database maintenance, optimization, and backup strategies across multiple platforms• Lead cloud infrastructure management, including migration, security, and cost optimization initiatives• Implement system monitoring and performance tuning to maintain optimal operational efficiency• Collaborate with cross-functional teams to deliver 10+ projects on time with 100% stakeholder satisfaction• Drive business efficiency through the latest Salesforce features and integrations, achieving 15% YoY improvement in operational performance
EDUCATION
University of Information Technology & Sciences (UITS)
Bachelor of Science (BSc)
University of Information Technology & Sciences (UITS)
Master of Science (MSc)
ABOUT GOLAM RAHMAN
I love to work smarter rather than work harder as like the traditional way. A team-oriented successful carrier with more than 9 years of experience as a result-oriented IT professional, has extensive IT industry experience with a large corporate group of companies in Bangladesh. Experience in Business Informatics, IT Business Planning, System and Network Administration, IT service management, IP Core & Network Transmission with the integration of skills, dedication, and professionalism. Having Network design, Project management, and planning with excellent communication skills. Key Strengths: Team Player, Quick Learner, Responsible, Dedicated, working under pressure, Problem-Solving, System administration, network Design and Implementation, Database Administration, Network Security, Project Management.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.