Graham Wright

Senior Project Manager @M Group

Warrington, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Senior Project Manager @M Group

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London, GB

At M Group I am a Senior Project Manager for an IT TOM reorganisation suite of projects. This is a mixed role, managing different Scrum teams in ADO and Waterfall tools and approaches such as KeyedIn and covering numerous technologies such as the end-to-end implementation of Amazon Connect for a 300-seat call centre and numerous RPA projects using Power Automate. A highly visible and challenging role, with a budget of £3.5 million resulting in large FTE savings and reporting to CTO/CIO level in M Group. All projects involve the production of business cases, full plans and full financials needing approval at M Group board level.

EDUCATION

N/A

Liverpool John Moores University

Bachelor of Science - BS, Computer Science

N/A

Liverpool John Moores University

Computer Science, Information Technology

1991 — 1995

Liverpool John Moores University

Computer Studies, Computer Science

SKILLS

Requirements AnalysisIT Service ManagementChange ManagementBusiness ProcessService DeliveryBusiness AnalysisProject DeliveryGovernanceBusiness Process ImprovementData MigrationPrince2Stakeholder ManagementOutsourcingProject ManagementItilManagement

ABOUT GRAHAM WRIGHT

A certified Agile Delivery Lead, Project Manager, Agile Practitioner and Scrum Master with over 20 years IT experience specialising in multi-million £ software and infrastructure projects. Equally at home working in an Agile fashion providing technical guidance as a Delivery Lead or Agile Coach using SAFe, facilitating daily scrums, sprint planning, sprint reviews and retrospectives as a Scrum Master or adhering to Prince 2 and other waterfall methodologies as a Project manager. Sector experience in Amazon Call Centres, Mobile Telecoms (MVNO and Billing), Utilities (Oil, Water and Gas), Smart Meters and Banking. Exposure to numerous technical areas – Amazon Connect, Microsoft Azure, Azure DevOps (ADO), GitHub, Jira, Power BI, TDD, XP, Confluence, Trello, ServiceNow, Microsoft Project 2016, SAP BPM, SAP S/4, SAP R/3, Java, Junit, Azure Data Hub (ADH), MDG, Jenkins, CI/CD and iOS and android Mobile app development. I have extremely strong stakeholder management experience up to CIO level and also many years of budget and financial management exposure on multi-million pound business critical projects.Professional certifications• Certified Scrum Master (CSM)- September 2020. • PMI Agile Certified Practitioner (PMI-ACP)- June 2018• PRINCE 2 Registered practitioner – May 2014• People Management – ILM Level 5 Diploma in Leadership and Management – March 2014• Service Management – ITIL Certificate in IT Service Management – March 2011• BSc (Hons) 1st Class Degree – Computer Science.

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Graham Wright — Senior Project Manager at M Group in Warrington, GB | Unifers