Graham Perkins
Director of Hearing Services @My Hearing Centers
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WORK HISTORY
Director of Hearing Services @My Hearing Centers
Brentwood, TN, US
Execute comprehensive hearing evaluations and assess test results to deliver a personalized action plan to patients to address their concerns and maximize their benefits. Provide exceptional customer service by conducting patient education, performing follow-up reviews, and facilitating resolution of product issues. Process payments, invoices, and orders in addition to coordinating appointments with insurance carriers. Maintain operations of 2 hearing centers and identify process improvements. Completes appointment documentation in a timely manner and communicates effectively with management as well as patients to maintain strong relationships.
EDUCATION
Union University
Bachelor of Science (BS), Sports Management
SKILLS
ABOUT GRAHAM PERKINS
Detail-oriented professional with expertise in customer service, quick learner…
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