Graham Perkins
Director of Hearing Services | Hearing Care Practitioner
- Role
- Director of Hearing Services at My Hearing Centers
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Graham Perkins
Detail-oriented professional with expertise in customer service, quick learner…
Experience
Director of Hearing Services
Mar 2024 — Present · Brentwood, TN, US
Execute comprehensive hearing evaluations and assess test results to deliver a personalized action plan to patients to address their concerns and maximize their benefits. Provide exceptional customer service by conducting patient education, performing follow-up reviews, and facilitating resolution of product issues. Process payments, invoices, and orders in addition to coordinating appointments with insurance carriers. Maintain operations of 2 hearing centers and identify process improvements. Completes appointment documentation in a timely manner and communicates effectively with management as well as patients to maintain strong relationships.
Education
Union University
Bachelor of Science (BS), Sports Management
2012 — 2016
Skills
- Social Networking
- Powerpoint
- Microsoft Excel
- Customer Service
- Social Media
- Sports Marketing
- Event Planning
- Leadership
- Microsoft Office
- Sports Management
- Marketing
- Research
- Microsoft Word
- Time Management
- Public Speaking
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