Graham Ferguson
Strategic Inside Sales Top Performer•International B2B sales experience•Proven producer with skills teaching, evaluating and motivating
- Role
- Inside Sales at Wesco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Graham Ferguson
A dedicated, results-oriented professional recognized for speed, initiative and…
Experience
Inside Sales
Jun 2014 — Present · Raleigh, NC, US
Responsible for uncovering opportunities, selling the benefits of the full catalog of products and selling against the competition. Configure, price, negotiate and quote sales solutions as well as provide proactive follow-up and product information, and overall account support via the telephone. Work within corporate initiatives including weekly forecast and opportunity management. Learn and present complex and ever-changing hardware portfolio.Responsibilities• Manage internal sales of electrical utility products for North Carolina Municipal and Electrical Cooperatives • Project Manager for Duke Energy Renewables Division supporting Duke Wind and Solar Farm projects • Complete entire sales process: gauge initial customer interest; analyze data/usage; pricing; costing; negotiate terms; prepare contracts, in order to gain executed agreements • Establish offer prices and terms to maximize margin and optimize cost per acquisition, while maintaining competitive pricing for customers• Proactively create and propose alternative solutions and unique product offerings to meet individualized customer needs• Collaborate with Outside Sales on industry trends, competitive pricing and customer feedback to ensure customer satisfaction• Develop and maintain customer reports based on previous sales, price movements, market changes, and areas of opportunity• Increase sales by suggesting related items, explaining features and researching customers’ buying history• Ensure customers have the products, service, education and support to meet their business needs• Grew sales from 4th Quarter 2014 to present by 35% and increased profits by 28%
Education
East Carolina University
Bachelor of Science in Business Administration (BSBA), Management, Sales
2007 — 2011
Skills
- Research
- Sales Management
- Lean Manufacturing
- Microsoft Office
- Sales
- Valves
- Project Management
- Sales Operations
- Customer Service
- Energy
- Direct Sales
- Strategic Selling
- Marketing
- Customer Satisfaction
- New Business Development
- Cross-Functional Team Leadership
- Brand Development
- Customer Relations
- Time Management
- Sales Process
- Team Leadership
- Strategic Planning
- Strategy
- International Sales
- Manufacturing
- Powerpoint
- Negotiation
- Management
- Analytics
- Business Process Improvement
- Project Planning
- Power Generation
- Leadership
- Process Improvement
- Customer Intelligence
- Account Management
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