Graham Beckett
Operations Director @Serco
Huddersfield, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2022 — Present
Operations Director @Serco
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Responsible for leading the delivery of complex business process outsource contract for a large County Council, covering following service - Customer Service Centre, IT, and Transactional Services (including Payroll, Account Payable, Adult Social Care Assessments and Payments, Transactional HR).
EDUCATION
1983 — 1987
Park Lane College, Leeds and Lancashire Polytechnic, Preston
Institute of Reveues, Rating and Valuation (IRRV)
SKILLS
Project DeliveryChange ManagementBusiness ProcessProcess ImprovementBusiness TransformationIT Service ManagementClient LiaisonStrategyStakeholder EngagementManagementTeamworkCustomer ServiceProgram ManagementManagement ConsultingTeam BuildingBusiness AnalysisLocal GovernmentTeam LeadershipBusiness Process ImprovementCoachingTeam ManagementService DeliveryPublic SectorPerformance ManagementProject ManagementAccount ManagementOutsourcingLeadershipPrince2Stakeholder ManagementAnalysis
ABOUT GRAHAM BECKETT
A performance focussed public and private sector professional with over 35 years…
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