Graeme Miller
Sales Executive @CR Smith
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WORK HISTORY
Sales Executive @CR Smith
Ayr, GB
Key member of the Field Sales Team covering a significant part of the country• React to and follow up qualified sales leads• Arrange meetings with clients and deliver informative sales presentations• Do so to attain which products are best suited to their requirements• Responsible for the generation of potential sales leads, including through friends and family• Arrange appointments with clients regarding window and door products• Contribute to business development through negotiating and securing sales• Provide first class service to customers• Ensure all enquiries are dealt with in a prompt and professional manner• Collaborate with Sales Team members• Build and maintain positive and professional working relationships with colleagues• Monitor the process from sale agreement with the customers to instillation of the product• Ensure everything is completed to the satisfaction of the customerKey Achievements Received the Newcomer of the Year Award following first year with CR Smith Exceeded sales targets in first and second year with the company Promoted within 18 months to the Sales Management Team Responsible for leading the team for the West of Scotland
EDUCATION
Kilmarnock College
Introduction to Call Centre Training
Marr College
Various Standard Grades
Enterprise Ayrshire
Modern Apprenticeship in Customer Service
SKILLS
ABOUT GRAEME MILLER
I am a motivated and ambitious professional who has cultivated an impressive portfolio of achievements and experience as an award-winning Sales Executive, where I have consistently exceeded sales targets and enhanced business operations. Throughout my professional career I have demonstrated a proficiency in designing and implementing best practice techniques to optimise business requirements and utilised first-class customer service skillsets to generate and secure sales. I am a leader and mentorship figure with experience in management positions within a commercial environment in sport and I embrace new challenges and positions of responsibility, as well as thrive under the pressure of a demanding Key Skills & Competencies: Communication: Strong interpersonal skills, demonstrate a high level of verbal and written communication with the ability to liaise effectively with partners of all levels and specialties. Assured in conveying technical information regarding products. Sales Experience: A highly skilled sales professional with a proven track record of consistently exceeding sales targets through interacting with customers in an approachable, enthusiastic, personal and professional manner. Business Development: A proactive professional who possesses experience in developing business opportunities through the procurement of new clients and enhancing relationships with existing customers. Leadership & Staff Development: A leader and mentor, highly experienced in managing and supervising staff through role as Commercial Manager at Ayr United FC and Becogent; motivate colleagues in high performing teams. Customer Service: Understand and prioritise the delivery of exceptional service standards at all times to facilitate customer satisfaction. Maintain high-standards of customer service during high-volume, fast-paced operations. Planning & Organisation: A highly organised individual who plans and prioritises a demanding workload, demonstrating strong organisational and multitasking skills to successfully handling multiple responsibilities and drive business Areas of Expertise: Client Relationships Proactive and Reactive Sales Account Management Public Relations Leadership and Development Negotiating Contracts Business Development Communication Software Expertise
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