Graeme Heron

Training Operations Manager @Vaillant Uk

South Shields, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Training Operations Manager @Vaillant Uk

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Oversee and lead the training and development team, ensuring the correct focus and steering of the team to deliver against KPIs, defined targets and objectives.Ensure training for Customers and Internal stakeholders is delivered to the highest standard to meet business needs and achieve training targets.

EDUCATION

2005 — 2007

The University of Huddersfield

Certificate in Education

N/A

DO Teacher Training

NCFE – Level 4 Certificate Leading the Internal Quality Assurance of Assessment Processes and Practi

2007 — 2008

University of Sunderland

Diploma in Education and Training

N/A

British Gas Engineering Academy

Internal Quality Assurance of Assessment Processes and Practice

SKILLS

Smart MeteringConstructionSolar EnergyChange ManagementSolar PvRevenue & Profit GrowthProcess ImprovementContract NegotiationBusiness DevelopmentRisk AssessmentTechnical SurveyingStrategic Planning & AnalysisTraining and DevelopmentWaterCarbonBusiness StrategyUniversity of Sunderland - Diploma in Education and TrainingRegulation TargetingProcurementSustainabilityProject ManagementEnvironmental ConsultingBusiness PlanningBiomassEnergy ManagementManagementTeam BuildingSustainable EnergyRenewable EnergyCoachingGasRegulatory Compliance & AssuranceWorkflow StreamliningSolar ThermalPerformance ManagementProject PlanningImprovement RecommendationCompany SetupProblem ResolutionTraining

ABOUT GRAEME HERON

Over the course of my career I have used the many challenges I’ve faced in order to…

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Graeme Heron — Training Operations Manager at Vaillant Uk in South Shields, GB | Unifers