Graeme B.
Service Design & Delivery Manager @Diamond & Co
Signup · Get unlimited contacts
WORK HISTORY
Service Design & Delivery Manager @Diamond & Co
EDUCATION
The Glasgow School of Art
Bdes(Hon), Product/ Service Design
Army School of Bagpipe Music and Highland Drumming
Pipe Majors Certificate, Music
ABOUT GRAEME B.
As Director of Operations at Capella Edina, Edinburgh’s professional philharmonic orchestra, I oversee the operational delivery of concerts, education programmes, and community engagement initiatives. With 5 months in this role, my contributions focus on operational planning, event logistics, risk management, and governance, ensuring seamless and effective programme execution. I work closely with the Artistic Director, trustees, musicians, and partners to align the artistic vision with operational strategies, supporting multi-venue events and enhancing community impact. My previous 3.5 years as a Service Designer at Capita reinforced my expertise in service design strategies, user-centered design, and business continuity planning. I collaborated with government and enterprise clients to enhance digital services and improve operational resilience. With a background in leadership under pressure and team building from my 12.5+ years in the British Army Reserves, I bring a calm, structured, and collaborative approach to driving operational sustainability and delivering impactful services.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.