Gracie Russell

About Gracie Russell

Hi, I\'m Gracie! Thanks for taking a moment to get to know me through my LinkedIn profile. Professionally, I’m an Implementation Consultant at LinkedIn, where I help organizations bring Sales Navigator to life across their teams. I partner with customers to ensure smooth onboarding, tailored platform configuration, and impactful enablement sessions that empower sellers to prospect smarter and drive measurable ROI.Before LinkedIn, I built my career in Customer Success at Salesforce, where I helped customers achieve their goals through process optimization, relationship management, and strategic guidance. Previously at ClassPass, I focused on retention and relationship management, strengthening partnerships and mitigating churn through proactive, data-driven engagement. With 5+ years of experience spanning SaaS and wellness, I bring a balance of efficiency, empathy, and energy to every project I lead.Personally, I’m a high-energy, people-oriented professional who thrives on connection and collaboration. My CliftonStrengths (Context • Woo • Communication • Individualization • Activator) and ESTJ personality reflect my natural drive to lead with purpose, communicate clearly, and deliver results through relationships. Outside of work, I’m actively involved in Dayton’s young professional community through Generation Dayton, where I help connect and engage emerging leaders across the city. I also serve with the Junior League of Dayton, a professional women’s organization dedicated to volunteerism, leadership, and community impact.Send me a message if you\'d like to connect!

Experience

1. Implementation Consultant

   Linkedin

   May 2025 — Present

Education

• The Ohio State University

  Bachelor of Business Administration - BBA, Operations Management

• The Ohio State University Fisher College of Business

  Bachelor of Business Administration