Grace Mora
- Role
- Patient Service Representative at Advocate Aurora Health
- Location
- Oshkosh, WI, US
- LinkedIn followers
- 500 followers
About Grace Mora
I am a highly self-motivated, positive-minded administrative assistant with strong organizational, communication, and time management skills. I can maintain confidentiality, handle conflicts, multitask, solve problems, and work in a high-energy dynamic environment. I enjoy helping others and working as a team. I have been a proud member of IAAP (International Administrative Assistant Professional) since June 2013 and completed ITIL Foundation certification in March 2015.
Experience
Patient Service Representative
Jul 2021 — Present · Oshkosh, WI, US
Education
Adamson University
BSC - Accounting
1984 — 1989
Fox Valley Technical College
Associate Degree, Business Management
2015 — 2017
Pink Elephant Course
ITIL Foundation Certification in IT Service Management
2015
Skills
- Documentations
- Problem Solving
- Highly Detail Oriented
- Quality Management
- Office Management
- Visio
- Supply Management
- Analysis
- Outlook
- Administrative Assistance
- Customer Service
- Microsoft Excel
- Process Improvement
- Software Documentation
- Reporting Research Results
- Quality Assurance
- Data Entry
- High Level of Confidentiality
- Lotus Notes
- Receptionist Duties
- Multitasking Skills
- Analyzing Information
- Sharepoint
- Microsoft Office
- Administrative Assistants
- Event Planning
- System Administration
- Meeting Scheduling
- Business Process Improvement
- Teamwork
- Safety
- Presenting Technical Information
- Microsoft Word
- Process Scheduler
- Writing and Verbal Communications
- Performance Management
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