Grace Kaplan

Event Service Manager @Grandlife Hotels

New York, NY, US

Responsible for maintaining strong client relationships to plan and execute successful events. Oversee all aspects of event execution, including coordinating with the catering team, scheduling, and ensuring seamless operations. Collaborate closely with the sales department to align on event goals and deliver exceptional guest experiences. Lead and attend weekly team BEO meetings and consistently prioritize customer satisfaction.

University of Delaware

Bachelor's degree, Hospitality and Event Experience Management