Grace Shin

About Grace Shin

Expertise in providing hands-on direction for business growth, procedural development…

Experience

1. Transition Project Program Manager

   Teleion

   Feb 2022 — Present · Seattle, WA, US

   Consultant for Amazon GREF Feb.2022 – Present Project Transition Manager •Managing risks and issues registers throughout the lifecycle of a business process transition•Supporting GREF SOS teams and globalization documentation plans•Facilitated the global launch for SOS Audits•Process improvements for CX / VoC•Working with Service and Project teams ensure policies, procedures and processes are designed, maintained and updated for Service Transition•Managing small end-to-end transition projects and/or managing •Workstream within medium to large projects •Providing accurate and timely update reports on project status, meeting minutes, issue logs and risk registers to both internal and external clientsRepresents Operations for any existing product change requests including, but not limited to, formulations or packaging design changes

Education

• Charles Lindbergh High

  High School Diploma, General Studies

  1999 — 2003

• University of Washington

  Bachelor's Degree, Sociology

  2003 — 2014

Skills

• Inventory Management
• Event Planning
• Customer Service
• Microsoft Office
• Sales
• Retail
• Microsoft Powerpoint
• Visual Merchandising
• Time Management
• Account Management
• Social Media
• Microsoft Word
• Team Leadership
• Research
• Customer Satisfaction
• Training
• Strategic Planning
• Team Building
• Management
• Photoshop
• Merchandising
• Apparel
• Teamwork
• Leadership
• Hiring
• Business Development
• Powerpoint
• Microsoft Excel
• Marketing
• Customer Relationship Management (Crm)