Grace Reed

System Program Manager, Patient Experience

Role: Patient Experience System Program Manager at Inova Health
Location: Fairfax, VA, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Grace Reed

As the Patient Experience Program Manager at Inova, I support systemwide initiatives…

Experience

Patient Experience System Program Manager
Inova Health
Sep 2022 — Present · Fairfax, VA, US

Education

George Mason University College of Public Health
Master of Health Administration- MHA, Health/Health Care Administration/Management
2021 — 2023
James Madison University
Bachelor of Science (B.S.), Health Services Administration, College of Business minor

Skills

Access Management System Application
Public Speaking
Teamwork
Customer Service
Management
Social Media
Microsoft Powerpoint
Event Planning
Time Management
Microsoft Office
Healthcare
Microsoft Word
Leadership
Powerpoint
Microsoft Excel
Research

Contact information

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Work email
•••••@inova.org
Personal email
•••••@•••••.com
Direct dial
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Current company

Inova Health

Hospitals and Health Care · 15K employees · Falls Church, Virginia, United States

We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs. Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement. Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.

inova.org

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About Grace Reed

Experience

Patient Experience System Program Manager

Education

George Mason University College of Public Health

James Madison University

Skills

Find verified contacts for anyone on LinkedIn