Graceann Kinsale

Program Coordinator @Digital Grandparents Inc

New York, NY, US

Conducting dynamic three-hour sessions, I provided personalized guidance to older adults on essential computer skills, including fundamentals, email usage, social media navigation, and internet safety. To strengthen communication, I implemented a feedback system, collecting valuable insights from each client after every session. Additionally, I played a pivotal role in expanding the organization\'s reach, coordinating outreach efforts to connect with more clients in the Upper West Side area.