Grace Teo
Applied Behavioral Science | User-Centered Design | Product Research
- Role
- Lead Scientist at Quantum Improvements Consulting
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Grace Teo
I am a Human Factors and User Researcher with over 10 years of experience developing metrics, performing data analyses, and applying mixed-methods research to understand user behavior in complex technology-heavy environments. I have expertise in translating ambiguous business and product questions into actionable insights amidst real-world applied research challenges. I am proficient in conducting user-centered research and analyzing multimodal data to deliver actionable research outcomes that support product design, program strategy, and decision-making. I regularly collaborate with cross-functional teams in Agile environments, and communicate research insights to technical and non-technical stakeholders in support of strategic decisions.
Experience
Lead Scientist
Quantum Improvements Consulting
Jan 2025 — Present
Led end-to-end applied behavioral research on user behavior and performance in technology-heavy domains to define product requirements and implement user-informed features.• Translated ambiguous stakeholder questions into research plans, and analytic strategies.• Responsible for study design, methodology selection, statistical analysis plan, data strategy, analyses, interpretation, and reporting.• Developed behavioral measures and various metrics to assess hard-to-define user outcomes.• Collaborated closely with product teams, engineers, and data scientists within an Agile environment.
Education
University of Central Florida
Doctor of Philosophy (Ph.D.), Applied Experimental and Human Factors Psychology
2013 — 2015
University of Central Florida
Design for Usability Graduate Certificate, Usability Engineering
2011 — 2012
University of Central Florida
Data Mining Graduate Certificate, Data Sciences
2012 — 2013
University of Central Florida
Master of Arts (M.A.), Applied Experimental and Human Factors Psychology
2008 — 2013
Skills
- Interviews
- Statistical Modeling
- Research Design
- Job Analysis
- Data Analysis
- Task Analysis
- Data Collection
- Cognition
- Psychology
- Quantitative Research
- Science
- Research
- Qualitative Research
- Human Factors Engineering
- Teaching
- Survey Design
- Experimental Design
- Experimentation
- Public Speaking
- Spss
- Literature Reviews
- Human Factors
- Grant Writing
- University Teaching
- Statistics
- Psychometrics
- Cognitive Psychology
- Higher Education
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