Grace Vandermolen
Program Manager @OneSource Virtual
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WORK HISTORY
Program Manager @OneSource Virtual
Program Development: Contribute to the design and launch of scalable shared services programs by defining business requirements, setting key milestones, and establishing success metrics°Project Management: Lead end-to-end project execution for Shared Services initiatives, including stakeholder communication, change management, UAT coordination, risk mitigation, and performance reporting°Training & Facilitation: Deliver impactful training sessions, workshops, and webinars to internal teams, promoting best practices and driving consistent use of tools and processes°Quality Assurance & Feedback Loops: Implement feedback mechanisms to evaluate program effectiveness and continuously refine strategies for improved outcomes°Cross-Functional Collaboration: Work closely with internal teams across departments to ensure alignment of shared services programs with broader organizational goals°Project Management Tools Administration: Configure and optimize project management platforms to enhance team productivity, streamline workflows, and improve project visibility°Continuous Improvement: Apply a data-driven approach to identify opportunities for process optimization, driving efficiency, quality, and long-term value
EDUCATION
Grand Valley State University
Bachelor of Liberal Arts, Mass Communication/Media Studies
West Ottawa High School
High School Diploma, Communications
SKILLS
ABOUT GRACE VANDERMOLEN
Ambitious professional who delivers methodical and collaborative results through integrity and efficiencies for a variety of stakeholders. Strong leadership and decision-making abilityTraining material managementRelationship ManagementContract negotiation and reviewCorporate CommunicationsEfficient with Microsoft Office, and Adobe SuiteExperience with SAP, Jira, DAM systems, ITSM toolsFinancial acuity and analytical skills
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