Grace Sleder
Manager I CVS Health Digital Customer Experience
- Role
- Manager at CVS Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Grace Sleder
I’m passionate about improving healthcare options and coordination of care for aging members, people of various abilities, and varying incomes. I have a breadth of experience in the healthcare industry through the General Management Development Program (GMDP), a high- potential leadership development program. My next step will be a role aligning my interests advancing access to care with an emphasis on health equity.
Experience
Manager
Dec 2024 — Present
Utilize an array of quantitative and qualitative listening posts to identify opportunities to enhance the CVS Health app experience for over 1.5 million daily customers.Complete in- depth analysis to understand the gap in Google Play and App Store CVS Health app ratings. Lead cross- department initiative to improve Android app ratings. Manage an app health roadmap based off customer insights, cross-department collaboration, and company goals.Manage 1+ direct reports, foster their professional growth and role- specific skillset.
Education
University of Michigan
Public Health Bachelor of Arts, General Public Health
2017 — 2021
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