Grace Pickett
IT Epic Administration @Confluence Health
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WORK HISTORY
IT Epic Administration @Confluence Health
Wenatchee, WA, US
Leading a high functioning Epic analyst team that supports Revenue Cycle, Access and Security. Including:MyChart, Cheers, Cadence, Prelude, Security, HIM, Care Everywhere, DoCo, HB Billing, PB Billing, Grand Central, EpicCare Link, Referrals, Epic AIExperienced in Epic Implementations, Single Entity Integration, Corporate project management and delivery, Revenue Cycle, MyChart and Security. Delivering Epic success across service lines.*This team increased online scheduling overall by 10% in one year*
EDUCATION
Eastern Washington University
Bachelor’s Degree, Secondary Education and Teaching
Wenatchee Valley College
Transfered , Education
Eastmont Sr. High School
High School Diploma
ABOUT GRACE PICKETT
Over 10 years of leadership experience dedicated to enhancing the revenue cycle and healthcare delivery. With a background in coaching and mentoring, I\'ve driven many teams towards operational excellence, ensuring that projects align with organizational goals and contribute to a robust financial framework. These collective efforts have established key performance indicators, which have been instrumental in meeting organizational goals and supporting digital engagement initiatives. In my current role, I\'ve harnessed Lean principles to eliminate waste and improve processes, thereby fostering a productive yet balanced work environment. Through collaborative partnerships with clinical leaders and a hands-on approach in project planning and resourcing, we\'ve supported a network of over 3500 healthcare professionals. This synergy between technology and operational strategy has strengthened our healthcare community\'s capacity to provide exceptional care.
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