Grace McCool
Global Operations Manager | Scaling Operations | Process Architect | Driving Efficiency & Growth in High-Growth Environments
- Role
- Global Operations Manager at Factbird
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Grace McCool
Operations leader with a track record of building scalable systems, streamlining cross-functional workflows, and driving measurable impact in high-growth environments. I’ve led teams through 3x revenue growth, cut onboarding time by 40%, and revamped CRM processes to eliminate inefficiencies and unlock clearer insights. Known for bringing grit, clarity, and momentum to disorganized, ambiguous spaces; spotting what’s broken (or missing) and creating operational structure that sticks.Let’s build something that works better. and works at scale!
Experience
Global Operations Manager
Sep 2025 — Present · Austin, TX, US
Education
Salisbury University - Perdue School of Business
Bachelor's degree, Business Administration and Management, General
Udacity
Business Analytics Nanodegree, Business
Grenoble Ecole de Management
International Business
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