Grace Leung

Experience

1. Technical Recruiter

   Actalent

   Jan 2022 — Present · South San Francisco, CA, US

   Managed end-to-end recruitment processes for direct, contract, and contract-to-hire positions, including client requisition, sourcing, screening, qualifying, and placement of a diverse range of candidates.• Leveraged a broad variety of internal and external sourcing platforms to identify potential clients and sales opportunities; demonstrated high proficiency in Boolean searches, LinkedIn (for lead generation), Salesforce (for CRM), and Indeed. • Fostered continuous dialogue with clients and account managers to gather feedback, ensuring a clear understanding of position requirements, market trends, and business needs. • Cultivated and maintained excellent relationships with clients, providing regular service touchpoints; handled client-related issues, provided performance counseling, and suggested marketing strategies when necessary.• Excelled in a high-volume, metrics-driven environment, meeting weekly targets of 200+ client/consultant interaction calls, 30 initial screenings, 10 in-depth client meetings, and 10 proposal submissions.• Mentored new team members by sharing best practices, conducting one-on-one training sessions, and role-playing exercises focused on sales pitching, value proposition communication, and client and consultant solutions model.

Education

• University of California, Riverside

  Bachelor of Science - BS, Business Management