Grace e
Senior Scrum Master/Consultant |Team Coach/ IT Project Manager |
- Role
- Senior Consultant -product Management at Infosys
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Grace e
Senior Consultant and Project Manager supporting Tier‑1 telecommunications clients, including AT & T and Verizon. Experienced as a Senior Scrum Master and Project Management Lead on large‑scale, enterprise technology transformations focused on AI‑driven automation, predictive analytics, and workflow orchestration optimization.I lead cross‑functional, multi‑vendor Agile teams delivering complex initiatives that drive wireline application standardization, improve customer and user experience, and accelerate time‑to‑market. Leveraging SAFe® Agile Leadership principles, I manage end‑to‑end delivery across development and QA lifecycles, with full accountability for scope, schedule, risk management, quality, and stakeholder alignment.I partner closely with executive stakeholders, architects, and engineering leaders to translate strategic business objectives into scalable, end‑to‑end technical solutions within highly complex enterprise environments.Additional Project Engagements Include:Led a network security risk mitigation program leveraging advanced analytics to identify, assess, and reduce enterprise security threatsDirected an eCommerce modernization initiative, including reverse engineering a legacy Order Management System (OMS) and integrating it with customer‑facing digital platforms to improve operational efficiency and customer experienceI bring a proven record of building high‑performing teams, mitigating delivery risk, and driving continuous improvement, consistently delivering measurable outcomes in fast‑paced, high‑impact consulting environments.
Experience
Senior Consultant -product Management
Jan 2022 — Present · Richardson, TX, US
Driving strategic transformation and measurable business value for global clients across Telecom, Government, and E‑commerce. Expert in navigating complex client–vendor ecosystems, aligning cross‑functional teams, and delivering high‑performance outcomes at scale. Trusted advisor in enterprise readiness, risk mitigation, and System Integration for large programs. Passionate about Lean‑Agile governance, transparency, and sustained client impact.
Education
Purdue University Global
Master of Science
2018 — 2020
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