Grace Cooper

Assistant Store Manager @Phase Eight

Edinburgh, GB

Leads sales performance and supports daily store operations, driving revenue and ensuring exceptional customer experiences.•Train and mentor staff to foster a customer-centric, high-performance team.•Develop and implement strategic sales initiatives based on analytics and customer feedback.•Serve as in-house visual merchandiser, creating compelling window displays and store layouts to enhance brand identity and boost foot traffic.•Deliver a luxury shopping experience that exceeds customer expectations, fostering brand loyalty and long-term relationships.