Grace Challenger
Development Operations & Program Coordination @Planned Parenthood South Atlantic
- Role
- Transition Specialist, Client Services Delivery at Hire Heroes Usa
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Grace Challenger
With over four years of experience in nonprofit program coordination and client…
Experience
Transition Specialist, Client Services Delivery
May 2022 — Present
Conducted detailed intakes and assessments over the phone, answered client inquiries regarding private sector job applications, and wrote at least 9 resumes every week in a timely manner; maintained status reports to track client progress and outcomesParticipated in an internal mentorship program to attend monthly meetings with the Senior Director of Business Operations to increase knowledge of nonprofit operations; joined the Content Research and Creation (CRC) team to recommend updates and improvements to training materials specifically concerning AI and best practicesAccounted for over 400 hires within the first 2 years of employment, selected to co-host a one-hour webinar attended by 200 USO members, and recognized by both peers and leadership as a fervent learner leading others to understand their roles better through example; implemented effective strategies to enhance client success and growthConducted detailed assessments and analyses to tailor job applications for clients; utilized data-driven insights to recommend improvements to training materials and processes
Education
Carleton University
Bachelor's degree
2017 — 2020
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