Grace Batchoun
Senior Customer Success Manager @Workday
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WORK HISTORY
Senior Customer Success Manager @Workday
Thrives on adding value and helping our customers be successful. Ensures the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives- Recipient of multiple awards: 1) Superhero award and 2) Outstanding Contributor award for exceptional customer feedback and excelling as an advocate and trusted advisor for our customers.
EDUCATION
ToastMasters
Competent Communicator Certificate
Concordia University
Bachelor Degree, Computer Science
Prosci
Certification in Change Management, Change Management
SAP
SAP certification in Human Ressources and Payroll
Gallup
Certified Gallup Strengths Finder Coach, Coaching
McGill University
Change Management
SKILLS
ABOUT GRACE BATCHOUN
Dynamic leader with a track record of delivering value, promoting excellence and…
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