Grace Apostolopoulos

About Grace Apostolopoulos

I am a Director of Sales Operations at Teladoc Health, where I operate at the intersection of enterprise forecasting, incentives, and performance accountability in a public-company healthcare environment. My work supports executive decision-making related to growth planning, resource allocation, and operational risk across a national portfolio.Across roles, I have focused on how financial structures and operating design translate strategy into results. I have led initiatives involving incentive redesign, forecasting accuracy, and cross-functional execution, often in moments of transition or ambiguity where tradeoffs are unavoidable.Working closely with healthcare leaders has shown me that initiatives succeed or stall less because of ideas and more because of ownership. The most durable outcomes emerge when responsibility for financial and operational impact is explicit, incentives are aligned, and escalation paths are clear.I am interested in general management and operations leadership roles in complex, regulated organizations, where decisions require balancing performance, sustainability, and long-term value creation.

Experience

1. Director Sales Operations

   Teladoc Health

   Mar 2024 — Present · New York, NY, US

   Lead enterprise sales operations for Teladoc Health’s Hospitals & Health Systems business, supporting executive decision-making across forecasting, incentives, and performance accountability.• Own enterprise forecasting and planning processes used for growth planning, resource allocation, and risk assessment.• Led a redesign of sales incentive structures following a finance leadership transition, balancing revenue performance, retention, and compliance considerations.• Partner closely with Finance, Legal, and Sales leadership to translate strategic priorities into executable operating models.• Serve as a trusted source of truth for sales and performance data used by senior leadership.

Education

• UCLA

  Bachelor of Arts - BA, Political Science and Government

• The Wharton School

  Executive MBA