Grace Abraham

About Grace Abraham

I specialize in converting business logic into clear, implementable system specifications that reduce ambiguity, minimize development rework, and improve release readiness. My background in accounting and information systems strengthens my ability to understand data integrity, financial controls, and downstream operational impact.Core strengths include:• Business Systems Analysis• End-to-End Workflow Mapping (As-Is / To-Be)• Requirements & Acceptance Criteria Development• UAT Strategy & Defect Triage Governance• Process Optimization & Reporting Enhancement• Agile / SAFe Delivery SupportThroughout my career, I have contributed to operational efficiency, delivering over $10M in measurable impact by improving reporting frameworks, optimizing system workflows, and enhancing delivery precision.I am currently focused on Senior Business Systems Analyst roles where I can apply structured systems thinking, backend process expertise, and enterprise workflow optimization in stable, scalable environments.

Experience

1. Senior Business Analyst

   Computershare

   Jul 2025 — Present · US

   Established and standardized UAT governance across multiple stakeholder groups, designing structured testing workflows and defect triage processes to support enterprise release cycles.Spearheaded UAT coordination for 6 major production releases (Aug–Feb), ensuring on-time deployment and financial system stability across cross-functional teams.Authored user stories and detailed acceptance criteria within Azure DevOps, translating complex financial and operational requirements into development-ready specifications.Built and maintained ADO dashboards to track UAT progress, release readiness, defect status, and stakeholder accountability across a 15+ member Scrum team.Partnered directly with engineering teams to triage issues, clarify business logic, and validate system behavior within SIT and UAT environments for a proprietary file ingestion platform.Contributed to automation initiatives and month-end process optimization efforts, improving operational efficiency for financial end users.

Education

• Towson University

  Bachelor of Science - BS, Accounting and Marketing (Minor)

• Cornell University

  Graduate Certificate, Business Advisory & Product Marketing

• Towson University

  Master of Science - MS, Accounting and Business Advisory Services