Graca MacHado
Senior Customer Experience Project Lead @FedEx
Maidenhead, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2023 — Present
Senior Customer Experience Project Lead @FedEx
View department →
GB
Leading transformational complex cross functional projects impacting the customer experience
EDUCATION
2004 — 2007
University of Warwick - Warwick Business School
Post graduate award, Management and Business Studies
1981 — 1986
Universidade de Coimbra
BSc, Biochemistry
1986 — 1989
Instituto Superior de Linguas e Administracao - Lisboa
Licenciatura, English and French translation
ABOUT GRACA MACHADO
A customer focused business leader with over 30 years experience and a proven track record of delivering strategic customer experience transformation across different countries and cultures. Championing digitalisation, customer insight and business intelligence to achieve accelerated customer advocacy.
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