G R Kartikey

AI & IT Leadership Strategist | Future of Work Advocate | Fitness Coach & Kettlebell Athlete

Role
Account Manager Customer Success Manager at Tata Consultancy Services
Location
Pune, MH, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About G R Kartikey

With nearly 18 years in IT delivery, customer success, and global operations, I’ve built and scaled cross-functional teams, led multi-million-dollar portfolios, and delivered double-digit growth for Fortune 500 clients. My career has been about converting delivery into a competitive advantage—whether it’s boosting margins, building global delivery centers, or driving digital transformation at scale.Today, I see a new frontier: AI as the next workforce.Just as cloud reshaped infrastructure, AI is redefining how IT delivery, operations, and leadership will work. Developers will evolve into AI Operators, team leads into Automation Foremen, and senior managers into AI Orchestrators & Strategists. My mission is to help organizations and professionals embrace this shift—turning AI from a buzzword into structured business impact.Currently, I: • Lead a 100+ member global delivery team and manage customer success for a Fortune 100 manufacturing giant. • Oversee staffing and governance for a FTE portfolio. • Align delivery with business outcomes through high-stakes negotiations and simplified execution in GCC environments. What I do best • Scale teams and systems to meet aggressive growth targets. • Build strong executive relationships that unlock long-term value. • Deliver measurable business impact through structured governance. • Guide teams and leaders to adapt, integrate, and orchestrate AI in delivery & operations.Outside work, I’m a fitness coach and kettlebell athlete—disciplines that keep me grounded in consistency, resilience, and continuous growth.I believe the leaders of tomorrow will be those who can orchestrate humans + AI systems together—and I’m committed to being part of that transformation.

Experience

  1. Account Manager Customer Success Manager

    Tata Consultancy Services

    Nov 2023 — Present · Pune, IN

Education

  • Lakshmi Narain College of Technology, Kalchuri Nagar, Raisen Road, Post Klua, Bhopal-462021

    BE, Mechanical

    2003 — 2007

  • MGM HS School

    Class 12, PCM English Comp. Sc.

    2001 — 2003

Skills

  • Oracle
  • Requirements Analysis
  • Db2
  • Eclipse
  • Servlets
  • Pl/Sql
  • Agile Methodologies
  • Management
  • Business Process
  • Waterfall
  • Team Management
  • IT Service Management
  • C++
  • Business Analysis
  • Global Delivery
  • Pre-Sales
  • Software Development
  • Project Management
  • Functional Consulting
  • Application Support
  • Sdlc
  • Sql
  • Linux
  • Java
  • Risk Analytics
  • Informatica
  • Unix Shell Scripting
  • Shell Scripting
  • Unix
  • Requirements Gathering
  • Cobol
  • Struts
  • Html
  • Core Java
  • Java Enterprise Edition
  • Etl
  • Weblogic
  • Oracle Pl/Sql Development
  • Software Project Management

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G R Kartikey — Account Manager Customer Success Manager at Tata Consultancy Services in Pune, MH, IN | Unifers