Gordon L.
Driving Digital Transformation & Innovation | Speaker & Nonprofit Advocate | Co-leader, San Francisco Nonprofit User Group | Salesforce MVP | 5X Dreamforce speaker.
- Role
- Managing Director of Technology at Coop
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Gordon L.
I\'m a driven tech leader with 17+ years of experience in digital transformation, data leadership, and strategic tech management. I help companies bridge the gap between people, technology, data, and processes to create impactful and sustainable changes.Some examples include- Reduced CRM portfolio costs by $75K, cutting waste and optimizing resources- Grew software adoption from 10 to 140 users, significantly improving efficiency and engagement- Projected $50K in annual savings by leading the transition to a new marketing engagement platform- Saved an average of 180 hours per month in manual work through system automations, enhancing productivity-Secured buy-in from a 20-member product & engineering team to shape the future of our tech and data stack, facilitating a unified vision and clear action plan.I get excited about opportunities where I can lead digital transformations, particularly with mid-to-large nonprofits that are at the early stages of their digital journey. My passion lies in empowering teams, optimizing systems, and driving data-driven decisions for long-term success.
Experience
Managing Director of Technology
Mar 2025 — Present · San Francisco, CA, US
Education
University of California, Davis
B.A., Managerial Economics
Skills
- IT Strategy
- Efficiency Improvement
- Process Optimization
- Time Management
- Entrepreneurship
- Program Management
- Sales
- Task Management
- Salesforce.com
- Microsoft Excel
- IT Management
- Force.com
- Excel
- Performance Improvement
- Project Planning
- Business Integration
- Customer Relationship Management (Crm)
- Business Process
- Organizational Effectiveness
- Salesforce.com Administration
- Integration
- Training
- Business Process Improvement
- Cross-Functional Coordination
- Nonprofits
- Customer Service
- Analysis
- Nonprofit Organizations
- Call Centers
- Salesforce.com Certified Administrator
- Leadership
- Project Management
- Network Administration
- Marketing
- Management
- Salesforce.com Development
- Process Improvement
- Crm
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