Gina Puma
Customer Success Manager (CSM) | SaaS | Account Manager | Business Reviews | Client Advocacy | Understanding Market Segments and Lines of Business
- Role
- Client Onboarding Specialist at Firegang Dental Marketing
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Gina Puma
I’m a Customer Success leader with 7+ years managing enterprise healthcare clients across SaaS, PBM, and digital health. I specialize in translating complex systems into clear, actionable workflows—and in building long-term, trusted relationships across clinical, operational, and executive teams. Support enterprise clients covering 2M+ lives Lead QBRs and renewals with C-suite stakeholders Drive adoption and retention in remote-first SaaS environments Bridge technical teams with non-technical decision-makers Recently helped avoid $4.8M+ in disruption through strategic coordinationI thrive at the intersection of healthcare, technology, and service—and I’m passionate about improving how care is delivered.
Experience
Client Onboarding Specialist
Aug 2025 — Present
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.