Gema Perez
Customer Success & Revenue Leader | Scaling High-Impact Teams & Strategies to Maximize Retention, Expansion & Long-Term Growth
- Role
- Head of Customer Success and Support at Kixie
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Head of Customer Success and Support
Dec 2025 — Present · Santa Monica, CA, US
Education
Universidad Nacional de Educación a Distancia - U.N.E.D.
Graduate in Hospitality Management, Hospitality Administration/Management
Universidad de Alcalá
Business Administration, Business Administration and Management, General
Skills
- Team Leadership
- Human Resources
- Negotiation
- Business-to-Business (B2b)
- Process Improvement
- Customer Service
- Marketing
- Account Management
- Teamwork
- Call Centers
- Business Development
- Customer Satisfaction
- New Business Development
- Sales Management
- Call Center
- Business Strategy
- Recruiting
- B2b
- Business Process Improvement
- Microsoft Excel
- Insurance
- Strategic Planning
- Microsoft Office
- Sales
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