Gowtham S S
Investigation Specialist | Expert in Fraud Prevention, Compliance, and Risk Mitigation
- Role
- Support Ops Specialist at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Support Ops Specialist
Feb 2024 — Present · Bengaluru, IN
Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests- Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (emails and tickets)- Successfully conducted deep dive analysis on reimbursement requests, resulting in faster resolution times andincreased seller satisfaction- Consistently met or exceeded weekly productivity and quality targets, maintaining a high level of performance in fast-paced environment.
Education
Tamilnadu College of Engineering
Bachelor of Engineering - BE, Electrical and Electronics Engineering
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