Gowtham Mb

Experience

1. Business Operation Auditor

   Oyo

   Feb 2025 — Present · Chennai, IN

   Collaborated with internal IT teams to support periodic IT audit readiness, including documentation review, access control verification, and compliance checks across hotel partner platforms.• Ensured data accuracy and regulatory alignment in partner onboarding systems, supporting compliance with ITGC (IT General Controls) and company data privacy standards.• Conducted risk assessments related to property tech integrations (e.g, PMS, channel managers), contributing to improved audit tracking and reporting.• Developed and maintained reports for audit trails, exception handling, and system usage across property networks.• Led end-to-end business development cycle for new hotel partner acquisition, negotiation, and onboarding across South Indian markets.• Achieved a 25% growth in active partner properties YoY through strategic partnerships and tailored B2B solutions.• Provided training to hotel partners and internal staff on system security practices and digital compliance protocols.

Education

• Periyar University

  BBA, Sales, Distribution, and Marketing Operations, General

  2018 — 2021

• Alagappa University, Alagappa Nagar, Karaikudi

  Master of Business Administration - MBA, Marketing/Marketing Management, General