Gowrishankar Gopalchandar

About Gowrishankar Gopalchandar

Technical Program Manager with 19 years of experience delivering complex programs across Banking, Insurance, and Financial Services. Strong expertise in quality engineering, test automation, mainframe modernization, cloud migration, and AI-enabled testing.Proven in managing end-to-end program delivery, leading global teams across the US and India, and partnering with engineering, architecture, and business stakeholders to drive predictable outcomes.Hands-on, execution-focused leader known for improving delivery efficiency, strengthening QA governance, and aligning technology execution with business priorities.

Experience

1. Technical Program Manager

   IBM

   Aug 2012 — Present · Chennai, IN

   Project/UAT Manager | Project Manager | Program Manager/ Scrum Master | Test Lead | Senior QA EngineerChennai, India & Charlotte, USALed global QA and delivery programs across financial services, telecom, and IBM internal platforms, specializing in automation, cloud migration, mainframe modernization, and enterprise QA governance. Delivered scalable, high-quality solutions across multiple complex programs, driving process optimization, automation adoption, and operational efficiency.• GreenStar (IBM AI Platform): Defined and executed automation strategy, standardized global frameworks, delivered reusable Selenium–Java assets with CI/CD integration, and leveraged GenAI to optimize test design and execution, reducing manual effort and improving regression efficiency.• UPS Modernization: Managed COBOL-to-Java QA strategy using IBM Watsonx Code Assistant, validated functional parity and performance stability, ensured pilot and pre-production release readiness.• USAA Migration: Led 15+ member teams supporting WebSphere-to-AWS re-platform validation, conducted A/B and performance testing, tracked risks, dependencies, and milestones, facilitated stakeholder communications.• Brighthouse Financial: Directed 30+ global QA teams, built and maintained Selenium and Worksoft automation frameworks, supported Truist merger, led testing across SAP HANA, Salesforce, FTI, and enterprise compensation platforms.• MetLife: Automated compensation platforms using UFT and Selenium, led QA for mainframe, Tandem, and web applications, validated workflows, supported planning and financial tracking.• AT & T (US): Developed and maintained enterprise Tandem applications for AMOS/GALAXY, implemented UFT automation, ensured Enscribe data integrity, and supported legacy modernization to Itanium servers.

Education

• Sri Manakula Vinayagar Engineering College

  Bachelor of Technology - B.TECH, Computer Science and Engineering

  2003 — 2007

• Pondicherry University

  Master of Business Administration - MBA, Banking and Finance