Gowri Rajesh Sivam

About Gowri Rajesh Sivam

With over 18 years of experience in Operations, Transformation, Business Analysis, and Project Management within the Banking & Financial Services sector, including Core Banking, Finance & Accounting (F&A), and Tax Operations, I have successfully led initiatives to develop and execute operating model strategies, optimize regulatory reporting, and drive cost excellence.As a Process Excellence Lead, I have consistently delivered impactful business outcomes by facilitating high-level client interviews and workshops with senior stakeholders, ensuring seamless alignment between business objectives and operational execution. I am skilled in managing the full project lifecycle—from business case development to execution and close-out—ensuring strategic goals are met with operational efficiency. My specialization also includes Target Operating Model (TOM) implementation to drive organizational transformation.Certified as a Lean Six Sigma Black Belt, I am adept at applying process improvement methodologies to optimize workflows, enhance quality, and streamline operations. Additionally, I am a certified trainer in Dynamic Work Design and A3 Problem Solving, which enables me to upskill teams and foster a culture of continuous improvement across organizations.Proficient in tools such as MS Visio and BPMN standards, I leverage these to model and map complex processes, ensuring clarity, consistency, and alignment across business units. I am passionate about leading transformation initiatives that deliver measurable business results while improving operational efficiency and quality at every level.

Experience

1. Senior Principal Consultant, Manager (G3)

   EY

   Aug 2024 — Present · Chennai, IN

Education

• Rramanathan Hindu Ladies College

  G.C.E O/L

  1999 — 2000

• Sri Jayendra Matric Higher Sec School

  High Secondary

  2002 — 2003

• PORTSMOUTH UNIVERSITY ( UK )

  B.Sc (Hons) Technology Management & Computing

  2004 — 2007