Govinda Lalwani

Senior PM | AI-Driven Platforms & Product Strategy | Software Engineering | MBA

Role
Senior Product Manager - Technical at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Govinda Lalwani

I’m a Product Manager with 7+ years of experience building high-impact, AI-powered…

Experience

  1. Senior Product Manager - Technical

    Amazon

    Jan 2024 — Present · Seattle, WA, US

    I lead core product initiatives for Amazon’s Customer Service platforms, building scalable tools that support 150K+ agents globally. From onboarding redesign to AI-powered sentiment analysis, my work focuses on driving operational efficiency, improving CX, and reducing costs at scale.

Education

  • St Vincents High School (Junior College)

    High School

    2009 — 2011

  • Padmashree Dr D.Y. Patil Institute Of Engineering and Technology

    Bachelor’s Degree, Computer Engineering

    2011 — 2015

  • UW Foster School of Business

    Master of Business Administration - MBA

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Govinda Lalwani — Senior Product Manager - Technical at Amazon in Seattle, WA, US | Unifers