Govind Thakur
AIML Engineer @ American Express | Graduate Student at University of Southern California (MS CS-AI) | Ex-Intern at JP Morgan Chase & Co
- Role
- Aiml Engineer, Gen Ai Search at American Express
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Govind Thakur
I am a highly motivated Master\'s student in Computer Science at the University of…
Experience
Aiml Engineer, Gen Ai Search
Sep 2024 — Present · Phoenix, AZ, US
Contributing to the GenAI-powered search experience in the American Express mobile app, improving semantic relevance and user engagement- Designed ranking and evaluation systems using RAG and metrics like nDCG@k to enhance search precision and quality- Built automated validation pipelines with Python, FastAPI, and Splunk to strengthen reliability and reduce manual oversight- Led development of an internal GenAI testing and visualization platform that simulated search experiences, helping teams validate results, analyze user behavior, and present POCs and demos for upcoming GenAI features- Collaborate with Data Science, Product, and Analytics teams to align AI performance with business KPIs and drive measurable improvements.
Education
Dwarkadas J. Sanghvi College of Engineering
Bachelor's degree
2018 — 2022
Lilavatibai Podar Sr Secondary School
Junior High/Intermediate/Middle School Education and Teaching
2005 — 2016
University of Southern California
Master of Science - MS
2022 — 2024
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