Govind Nagar
Customer Support Specialist @ Startek | Customer Service Representatives, Support Management @digitide
- Role
- Customer Service Representative at Digitide
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Govind Nagar
At Teleperformance and medi assist, we honed our SEO and customer support management skills, ensuring client satisfaction and operational excellence. Currently completing a Bachelor of Science in Bioinformatics at DAVV, my education complements a practical understanding of customer service dynamics with a scientific approach to data analysis. With a certification in basic computer operations from Dewas Typing Institute, our expertise lies in blending technical acumen with proven customer interaction strategies, preparing to transition from academic rigor to industry innovation.
Experience
Customer Service Representative
Jun 2025 — Present · Work from home, US
Handle customer inquiries via call and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
Education
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Bachelor of science
2021 — 2024
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