Govind Kulkarni

About Govind Kulkarni

I worked as a trusted partner for the clients. I enjoyed appreciation from customers in all these roles. Listing below some responsibilities I handled. • Managing a branch operation of a IT company: This included providing customer support, logistic management to collecting payments • Transition to operations: From project to BAU and taking transition from BAU side, coordinating with IT Project managers to complete TTO (transition to Operations) deliverables. • People Management: Managed team of couple of dozens of technical experts with their daily shifts, their leaves, temporary replacement for 1 to 15 days, assigning technical calls/tasks/tickets to them • Oversee change management and problem management • stakeholder management: Coordinate with project managers to plan and complete Disaster Recovery test for their application for Unix servers. • Learning management: Planning and scheduling trainings for team • Linux/Unix OS Support: Supported Sun microsystems and other intel based servers and OS support including troubleshooting, patching, package management, user management • Vendor coordination • Good understanding of inventory management, risk & compliance management • Passionate about customer service and maintaining good relationship with customers

Experience

1. Center Head

   International Mind Builders Consultancy

   Apr 2024 — Present · IN

Education

• Thalakwadi Highschool Belgaum

  Hishschool

• Board of technical education Maharashtra State

  Diploma in electronics and Telecomm, Electronics

  1985 — 1988