Gouthami

About Gouthami

I am a results-driven professional with end-to-end experience across seller support, catalogue management, and risk operations within international marketplaces, including the US, Germany, UK, UAE (AE), KSA, and Canada. I began my career supporting sellers through voice-based interactions, where I developed strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently while ensuring a positive seller experience.I later worked as a Catalogue Specialist, gaining hands-on experience in maintaining product data accuracy, improving listing quality, and ensuring compliance with marketplace standards and policies across multiple regions. This role strengthened my attention to detail and deepened my understanding of catalogue integrity at scale within diverse global marketplaces.Currently, I serve as a Risk Specialist, where I specialize in identifying bad actors, investigating suspicious activities, and mitigating risks to maintain a clean, compliant, and trustworthy catalogue across international marketplaces. My work involves pattern analysis, policy enforcement, and proactive abuse prevention to protect customers, sellers, and the overall marketplace ecosystem. I am analytical, detail-oriented, and passionate about safeguarding marketplace integrity and quality on a global scale.

Experience

1. Risk Compliance Specialist

   Amazon

   Jan 2019 — Present

   Managed risk compliance for Amazon\'s international marketplace, ensuring a safe and reliable environment for sellers. • Identified and analyzed bad actor patterns to mitigate risks and protect the integrity of the platform. • Provided expert support to sellers, enhancing their experience and fostering trust within the marketplace.

Education

• SDM College Ujire

  Bachelor of science

• SDM College Ujire

  Master of Science - MS