Goutham Patley
Software Engineer @Amazon Web Services (AWS)
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WORK HISTORY
Software Engineer @Amazon Web Services (AWS)
Santa Clara County, CA, US
Tech Lead for Unified Health Service (UHS) — consolidating fragmented health signals across BigMac services into a unified, predictable system for ~1M EC2 instances.Key achievements:• Reduced health decision propagation latency from 3 min to <50 sec (70%+ improvement)• Built grey failure detection using multi-signal approach (instance + client metrics)• Led 5-whys root cause analysis for multi-AZ incident; reduced future detection time from 41 min to 5 min• Drove technical alignment across 4+ dependent teamsBigMac is AWS\'s high-throughput dataplane for Network Load Balancer, NAT Gateway, PrivateLink, and VPC-to-VPC NAT.
EDUCATION
Indian Institute of Technology, Guwahati
Electronics,communications
University of Virginia
Master of Science - MS, Computer Science
ABOUT GOUTHAM PATLEY
Software Engineer with 10+ years of experience building distributed systems at massive scale.At AWS, I lead reliability and health systems for infrastructure managing ~1 million EC2 instances across the BigMac platform — the dataplane powering Network Load Balancer, NAT Gateway, and AWS PrivateLink.What I do:→ Design self-healing systems that turn operational pain into automation→ Build grey failure detection to catch issues invisible to traditional monitoring→ Reduce incident response times (40 min → 5 min through automated detection)→ Lead cross-team initiatives to consolidate fragmented health signalsPreviously at Hike Messenger, I led the team that launched India\'s first UPI payment feature on any chat messenger, serving 100M+ users.I\'m passionate about reliability engineering, capacity management, and building systems that let teams focus on innovation instead of firefighting.
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