Goutham M

About Goutham M

With a passion for revolutionizing the aviation ecosystem, I am an experienced consultant and strategist specializing in innovative solutions that enhance operational efficiency, customer engagement, and employee experience in the airline industry. During my tenure as a Consultant Intern at IndiGo, I spearheaded transformative projects like the 6E-Verse, where I conceptualized and proposed a Metaverse gameplay experience to foster user immersion and innovation, integrating advanced AI tools to streamline processes. I also played a pivotal role in analyzing and optimizing New Distribution Capability (NDC) strategies, ensuring seamless transitions from traditional Global Distribution Systems (GDS) while enhancing airline business models and customer experience. My professional journey is marked by a strong foundation in digital marketing, taxation, and accounting, backed by certifications from prestigious institutions. I have successfully executed projects that increased customer acquisition and brand loyalty through data-driven strategies and technology-driven engagement. As a Student Academic Committee Member and Batch Representative at IIM Sirmaur, I am dedicated to fostering academic excellence and collaboration among students and faculty. My extracurricular achievements include securing runner-up in the Lab-37 Case Competition, where I developed strategies to optimize direct sales channels for IndiGo, projecting a 20% growth in customer acquisition. I thrive in cross-functional roles, leveraging my expertise in project management, Generative AI, and prompt engineering to deliver impactful outcomes in complex, data-intensive environments. Let’s connect if you’re looking for an aviation enthusiast with a knack for innovation and a track record of delivering tangible results in the ever-evolving airline industry.

Experience

1. Indigo (Interglobe Aviation Ltd)

   IndiGo (InterGlobe Aviation Ltd)

   Present

Education

• Manipal Academy of Higher Education

  Bachelor of Commerce - BCom

  2019 — 2022

• Indian Institute of Management, Sirmaur

  Master of Business Administration - MBA

  2023 — 2025