Goutham Kandhikonda
E2e Solution Designer @Infosys
Signup · Get unlimited contacts
WORK HISTORY
E2e Solution Designer @Infosys
IN
1) API-Driven Solution Design: Leading the technical analysis for complex integration touchpoints. Designed and validated APIs using Swagger and Postman (JSON/XML payloads) to ensure seamless data flowbetween Salesforce, MuleSoft, and legacy backends.2) Serving as an E2E Solution Designer for a Singapore-based client, I focus on identifying optimal technical solutions to address complex business challenges.3) AIOps & Operational Resilience: Acting as the bridge between Development and Operations. Analyzed historical data from problem tickets to identify recurring failure patterns.4) Automation Strategy: Translated operational bottlenecks into functional requirements for automatedremediation scripts, significantly reducing Mean Time to Resolution (MTTR).5) Fraud Pattern Detection: Designed automated validation rules within the registration flow to flag bulk sign-ups and potential fraud patterns before provisioning, shifting security left in the operational flow.6) Mentorship: Reviewing UML diagrams, data mappings, and interface agreements created by junior BA\'s to ensure technical accuracy and alignment with the Microservices architecture.7) Proven track record of leveraging AIOps and operational data analysis production incidents) to design self-healing workflows, automated fraud detection and resilient.
EDUCATION
Vaagdevi College of Engineering
Master of Computer Applications
ABOUT GOUTHAM KANDHIKONDA
Bridging the gap between complex business requirements and resilient technical architectures. With over 14 years of global experience in the Telecommunications and IT sectors, I specialise in working End-to-End (E2E) digital transformation programs. My core expertise lies in transitioning legacy BSS/OSS systems into modern, API-driven ecosystems using Salesforce, MuleSoft, and ARIA.I am not just a Business Analyst who gathers requirements; I am a Solution Designer who ensures those requirements are technically feasible, scalable, and operationally sound.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.